Get the Right Number for Your Business

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Choosing a different number for your business

Beyond freephone 0800 numbers, businesses can choose from a range of other UK phone numbers to suit their needs.

Whether you want a strong local presence, premium-rate services, or a VoIP-based solution, selecting the right number can enhance customer trust and streamline communication.

084 Numbers – Service Charge Numbers

084 numbers (e.g., 0843, 0844, 0845) allow businesses to apply a small service charge on incoming calls, making them ideal for booking lines and support services.

• Best for: Customer support, booking services, information lines

• Call charges: Customers pay a service charge plus their provider’s access charge

• Regulations: Businesses must clearly state call costs to remain compliant

087 numbers (e.g., 0870, 0871, 0872) work like 084 numbers but with higher service charges, often used for premium customer services and technical support.

• Best for: Premium helplines, paid advice, technical support

• Call charges: Higher than 084 numbers, plus access charges

• Regulations: Clear pricing must be displayed to customers

09 numbers are designed for high-cost, premium services, often used for competitions, TV voting, and professional consultations.

• Best for: Competitions, entertainment services, professional advice

• Call charges: Can exceed £1 per minute or have a set per-call fee

• Regulations: Strictly monitored by Ofcom to protect consumers

055 numbers were introduced for corporate networks and VoIP services, offering businesses a unique, non-geographic option.

• Best for: Large corporations, internal business networks

• Call charges: Vary depending on provider and usage

056 numbers are used exclusively for Voice over IP (VoIP) services, enabling businesses to manage calls over the internet rather than traditional phone lines.

• Best for: Businesses using internet-based phone systems

• Call charges: Standard landline rates or included in call packages

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Your other number questions answered

Can I charge customers for calls to my business?

Yes, 084, 087, and 09 numbers allow businesses to charge callers, but you must clearly display call costs.

No, these numbers cannot be used for general customer service or complaints, but they are permitted for sales and technical support lines.

055 numbers are typically used for corporate networks, while 056 numbers are reserved for VoIP-based communications.

Yes, businesses using 09 numbers receive a portion of the call revenue, but they vmust clearly display call costs to customers.

Yes, 056 numbers allow businesses to operate entirely over the internet, providing flexibility for remote work and multi-site operations.

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